Child Support Collection
Insurance Claims Division
One of the cornerstones of Blue
Eye Investigations is our long standing tradition of providing investigative
excellence to insurance carriers. Our
investigative services, which include casualty surveillance, background checks
and activities checks, have helped thousands of adjusters and defense attorneys
from coast to coast to gather the information they need to make educated,
responsible claims decisions.
We realize that too many insurance
investigative agencies make far too many irresponsible promises about they can
do which almost always leave you looking bad to your supervisors, claims team
and the claimant. We understand that you
have many choices when selecting an investigator and that most insurance investigators
sound the same when pitching their services to you.
What we will promise you, whom the
giant national P.I. agencies cannot, is that we will not embarrass you or your
company. We do not accept assignments
that we cannot actually do and do well. We
do not use investigators who are untrained, inexperienced and make for poor
witnesses on the stand. In short, everything we do, we do with your best
interests in mind. We follow an ethics
policy and treat the subject of the investigation like a real person and
respect their rights and dignity.
Many insurance investigative
agencies can’t deliver the same level of service or product that we can because
they try and be everything to everyone and everywhere, at the lowest price
possible. In our business, labor costs are the main expense that a P.I. will
incur. By keeping that cost as low as
possible, they try and maximize their profit. (For those of you who may doubt
that these national agencies pay only slightly better than the minimum wage,
call and ask to apply for a job at one and ask the starting salary) Keeping
labor cost low sounds like a sound business decision particularly when they
rationalize this by relying on case management software, an initial training
class and even some experienced supervisors to try and make up for a lack of
experience or skill in the field. Oh,
don’t forget, they claim to be able to do everything anywhere in the country. The problems arise when you realize that their
investigators are not professionals, they are kids with little or no real world
experience, supervision by telephone only and a true lack of concern for their
low paying dead end jobs. No agency can
provide you with true investigative excellence when the work is actually being
conducted by inexperienced investigators who make ten dollars an hour, and
that’s what they do. Even more insulting
than presenting these people as their field investigators, these same firms
send out sales people to convince your manager that they should be hired to
manage your claims files and special investigative unit. You need investigative expertise, not
fairytale stories from someone who sees your case and number ten thousand.
Why would any carrier want to work these giant agencies? Because they sell the idea of “cost savings” to executives very high up in the company who get wined-and-dined by sales professionals with graphs and slick promises. In some cases, these investigative agencies also give their clients “refunds” or “rebates” a.k.a. kickbacks.
We have a different approach. We only take cases in areas we cover regularly and reliably, we have a strict code of ethics we follow, all of our investigators are experienced and make for strong credible witnesses in court and all of our investigators are well paid professionals.
Our Insurance Claims Investigation Services:
$60.00/hourly - $600.00/flat rate
Our casualty surveillance services
area available for the following types of claims:
·
Bodily Injury Claims
·
Workers’ Compensation Claims
·
Disability Claims
·
Public Liability
·
Litigation Support
·
Subrogation
$70.00/hourly
Our Claims Investigations include:
·
Written/Recorded Statements
·
Accident/Loss Scene Investigation
·
Auto Liability & Bodily Injury Claims
·
Workers’ Compensation Investigations
·
Alive & Well Checks
·
AOE/COE
·
Property Claims
·
Life & Health Claims
·
Contestable Death Claims
·
Disability Investigations
·
Alive & Well Interviews
·
Slip & Fall Investigations
·
Subrogation
All of our work is documented and
supported. We do not speculate or
embellish. We know what you need to succeed in the insurance industry and that
is what we deliver. When you need
results rather than fairy tales, we encourage you to call us today and speak
with an investigator. 502.298.3080
Insurance Claims Investigations
We at Blue Eye P.I. pride
ourselves as being a smaller agency with fewer employees than the larger
nationally based private investigations firms. These companies are more concerned about
advertising campaigns and trying to become “number one in the field.” These
larger companies may have hundreds or even thousands of employees, take up
several floors of a large office building and may spend more on campaign ads
and slogans than you and I will ever make in a lifetime. What it means to the customer is that they become
a number and not a client. Most of these
larger companies have an assembly line type of process when it comes to
handling your cases. Cases begin with
step A and end with step Z. Their
concern is not whether they handle your case correctly or whether they obtain
your desired results; they just want to get the case, assign it to the next
available employee, follow the predetermined steps, get their money from you
and send it out the door. Achieving a
specific goal is the least of their concerns.
Blue Eye P.I. is a much smaller
company than most of the larger, nationally based private investigations
companies but our desire and will to obtain a specific goal, is much
larger. At Blue Eye P.
Blue Eye P.I. also has
professionals assigned to smaller divisions within the company specific to certain
investigations. What this means to you
is that the investigator that you speak to in the beginning to help you out
with your investigations, will be the same investigator that keeps you updated
during the process and speaks to you about the final result. With the larger companies, you never know who
is handling your investigation from day to day and are usually kept in the dark
until your invoice is mailed out. At
Blue Eye P.I. you will be updated during the process and will know exactly
where we are with your investigation on a daily basis. Many of our clients establish a very solid
rapport with our investigators which makes them feel very comfortable and not
like just another number.
Being a smaller company, Blue Eye
P.I. has the advantage of hiring professional investigators at a higher
hourly/salary than the much larger companies. Blue Eye P.I.’s investigators all have several
years of military, law enforcement or prior private investigations experience. The larger companies pay their investigators
barely higher than minimum wage which allows them to cover a much larger area. This is also why these companies have a very
high turnover and settle for less than “cream of the crop” when it comes to
their personnel. What does this mean to
you? The larger companies hire young kids who think it would be “cool” to be an
investigator. They provide very little
training, possibly the company manual, and give them a video camera. When it comes to the quality and
professionalism involved with your investigation, how do you think they will
perform? If your case goes to trial,
would you want an inexperienced kid on the stand or a professional investigator
with several years of experience?
Blue Eye P.I. has professional
investigators assigned to specific areas in the company based upon their own
prior training and employment experience. Unlike the larger companies who train
their employees once during the initial orientation, Blue Eye P.I. employees
are constantly being trained to keep up with modern technology, laws and ethics
and the continuous changes in the field of private investigations.
When it comes to hiring an
investigations company to handle your case, bigger is not always better. Give Blue Eye P.I. a call and be treated like
a person and not a number.
Insurance Claims Investigator –
Private Investigator – Insurance Fraud Investigation – Casualty Claims
Surveillance – Injury Surveillance – Ethical Investigative Practices